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iMelway Privacy Policy

iMelway Privacy Policy 

The iMelway Apps are private by design. They do not use any network communication for browsing and searching maps.

The iMelway Apps make limited use of your personal information on your device. The only time the iMelway Apps send any personal information off your device is when you request it.

The iMelway Apps reflect the commitment of Melway Publishing Pty Ltd (The Publisher) to protecting your privacy. This Privacy Policy explains in detail how the iMelway Apps handle and protect your information.


Device location and course 

Tapping the Location button will request the location and course (direction of movement) of your device from the operating system, so this information can be displayed on the map.

The first time you access this feature, the operating system will ask you to approve access to the location and course information. If you approve access, the location and course will be updated on the map until you either tap Location again, or move the app to the background.

At any time, you can use the Privacy section of the Settings app to disable the iMelway Apps' access to location and course information.

The iMelway Apps do not send location and course information off your device unless you request it via the Share button. See the section below on the Share button for more detail.


Location marker 

You can long press any point visible in the iMelway Apps to display a marker. This marker can optionally display the latitude and longitude of the point you mark.

The iMelway Apps do not send details of the marked point off your device unless you request it via the Share button. See the section below on the Share button for more detail.

The last point you marked in each App is stored on your device so the marker is still visible next time you use the iMelway App.


Contact addresses 

The iMelway Apps include a button to select an address from the Contacts you have stored on your device, as part of the Search feature. You can select a single address at a time.

When you select an address using this feature, it is shared with the iMelway App so the street can be found in the iMelway App's street index. The iMelway Apps never send the address or the street off your device. The iMelway Apps keep no record of the address or the street you selected, on or off your device.


Search and map browsing

The iMelway Apps allow you to browse maps of any location within the areas of coverage. The iMelway Apps include a Search feature to help you find any street, place, Melway Map or Melway Map Reference you choose from the Melway indexes.

The iMelway Apps never send details of your searches off your device. The iMelway Apps keep no record of your searches, on or off your device.

The full set of maps is stored on your device, so the iMelway Apps do not use any network communication to download maps for the location you are browsing. Whether you browse locations directly or via Search, the iMelway Apps do not send details off your device unless you request it via the Share button. See the section below on the Share button for more detail.

The last location you browsed in each App is stored on your device so the iMelway App can return to the same location next time you use it.


The Share button 

The iMelway Apps include a Share button to share the location you are currently browsing outside the iMelway Apps.

When you tap the Share button, the following information about the location you are browsing is provided to the operating system:

  • an image of the map you are browsing
  • the name of an associated Melway map
  • the Melway Map Reference (if applicable), and
  • the latitude and longitude of a point within the area being browsed.

You can then use the operating system's Share user interface to work with this information. This includes sending it to other people, organisations, devices and apps.

If your location or course are visible on the map when you tap the Share button, they will be included in the information provided to the operating system.

The first time you request a map image to be saved to the Photos on your device, the operating system will ask you to approve access to your Photos. If you approve access, each image you request will be saved.

At any time, you can use the Privacy section of the Settings app to disable the iMelway Apps' access to your Photos. The iMelway Apps are unable to access existing photos from the Photos app. 


Email Support link 

The iMelway Apps contain a link, on the Info screen, to email the Publisher with questions or feedback about each App.

If you send an email using this link, your email address will be provided to the Melway Website. If you include other personal information in the email, it will also be available to the Melway Website.

Any information you provide using this link will be subject to the Privacy Policy for the Melway Website. You can view the Melway Website Privacy Policy in full at https://www.melway.com.au/privacy-policy/ .

The Melway Website collects and uses your personal information to operate the Melway Website and deliver the services you have requested. The Melway Website also uses your personally identifiable information to inform you of other products or services available from the Melway Website and its affiliates. The Melway Website may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

The Melway Website does not sell, rent or lease its customer lists to third parties. The Melway Website may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, the Melway Website may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Melway Website, and they are required to maintain the confidentiality of your information.

The Melway Website does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

The Melway Website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Melway Website or the site; (b) protect and defend the rights or property of the Melway Website; and, (c) act under exigent circumstances to protect the personal safety of users of the Melway Website, or the public.

The Melway Website secures your personal information from unauthorized access, use or disclosure. The Melway Website secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.


Links to App Store and Web sites

The iMelway Apps contain links, on the Info screen, to the App Store and to Web sites, including the Melway Website.

The Publisher encourages you to review the privacy statements of the App Store and Web sites you choose to link to from the iMelway Apps so that you can understand how the App Store and those Web sites collect, use and share your information. The Publisher is not responsible for the privacy statements or other content on the App Store or Web sites outside of the Melway Website and the Melway Website family of Web sites.


Changes to this Statement

The Publisher will occasionally update this Privacy Policy to reflect changing circumstances, including company and customer feedback. The Publisher encourages you to periodically review this Policy to be informed of how the iMelway Apps are protecting your information.


Contact Information

The Publisher welcomes your comments regarding this Privacy Policy. If you believe that the iMelway Apps have not adhered to this Policy, please contact the Publisher at reception@melway.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.